General

FontAgent Auto-Activation does not function as expected
Issue: FontAgent appears to not auto-activate font despite all attempts to remedy the issue with standard troubleshooting,  Possible cause: When an ...
Thu, 28 Mar, 2019 at 11:47 AM
Upgrade from FontAgent 7 to FontAgent 9 for Mac
Upgrade FontAgent 7 to FontAgent 9 To upgrade and migrate your data from FontAgent 7 to FontAgent 9, you'll need to install and open (at least once...
Tue, 14 May, 2019 at 2:09 PM
Running the FontAgent 9 installer installs a different version of FontAgent
If you run the FontAgent 9 installer but it results in a different version of FontAgent being installed, this is usually because of a macOS bug due to the u...
Sun, 10 May, 2020 at 9:12 AM
How can I get auto-activation to work in the Affinity suite of applications?
Some applications, like the Adobe and QuarkXPress applications require a plug-in for auto-activation to work, but the Affinity applications (Publisher, Desi...
Sun, 10 May, 2020 at 9:17 AM
Cannot Import Fonts or Add New Sets
There could be various reasons for this issue, so please contact Insider Software support if the following does not resolve your issue. This article is mean...
Tue, 29 Dec, 2020 at 8:36 AM
Support for QuarkXPress
Beginning with FontAgent 9, Insider Software will no longer support QuarkXPress auto-activation. FontAgent 9 no longer ships with any auto-activation plug-...
Thu, 21 Jan, 2021 at 9:11 AM