Upgrade FontAgent 7 to FontAgent 9
To upgrade and migrate your data from FontAgent 7 to FontAgent 9, you'll need to install and open (at least once) FontAgent 8. However, there is no need to purchase FontAgent 8.
- Quit FontAgent 7.
- Click this link to download FontAgent 8: https://store.insidersoftware.com/_downloads/FontAgent8.dmg
- Install FontAgent 8 and open it.
- It will ask you if you'd like to convert your FontAgent 7 data to FontAgent 8. Select the Convert button.
- Quit FontAgent 8 (again, there is no need to purchase and register FontAgent 8 if you're upgrading from FontAgent 7).
- Click this link to download FontAgent 9: https://store.insidersoftware.com/_downloads/FontAgent9.dmg
- Install and open FontAgent 9.
- It will ask you if you'd like to convert your FontAgent 8 data to FontAgent 9. Select the Convert button.
- You can now uninstall FontAgent 7 and FontAgent 8 by running the Uninstaller application, which is located in /Applications/FontAgent 9/Uninstaller.app
- Make sure you select only the "Applications/FontAgent 7" and "Applications/FontAgent 8" check boxes. Then select the Uninstall button.
Troubleshooting
If FontAgent 8 does not ask if you'd like to convert your FontAgent 7 data to FontAgent 8, please do the following:
- Quit FontAgent 8.
- On your keyboard, hold the Option key down while selecting from the Finder's menu bar, Go > Library. You can then let go of the Option key.
- Open the Application Support/FontAgent/v8 folder.
- Move the "converted.plist" file to the Trash.
- Open FontAgent 8. It should ask if you'd like to convert your FontAgent 7 data now.
If FontAgent 9 does not ask if you'd like to convert your FontAgent 8 data to FontAgent 9, please do the following:
- Quit FontAgent 9.
- On your keyboard, hold the Option key down while selecting from the Finder's menu bar, Go > Library. You can then let go of the Option key.
- Open the Application Support/FontAgent/v9 folder.
- Move the "converted.plist" file to the Trash.
- Open FontAgent 9. It should ask if you'd like to convert your FontAgent 8 data now.