When you activate a font(s) in FontAgent Pro but they do not show up as available fonts in your other application's font meant, your issue is likely caused by either a bad font, an issue with a FontAgent Pro preference, and/or a corrupted font cache. Below are instructions to fix these issues:

How to verify fonts in FontAgent Pro

1. Open FontAgent Pro.
2. Select the All Fonts tab in the FontAgent Pro window.
3. Select all fonts (command-a).
4. From the menu bar, click Tools > Verify Fonts
5. Wait for font verification to finish. You should get a report after verification is finished. Fonts that fail verification will be marked with a red "X" icon next to the font name to indicate that it's a bad font. You should remove bad fonts from FontAgent Pro and import known-good copies to replace the bad ones.

NOTE: If you do not see a progress bar after clicking "Verify Fonts" it is quite possible that you have a corrupted database.

How to clear the FontAgent Pro preferences

1. Quit FontAgent Pro.
2. Open the /Users/[your username]/Library/Preferences/ folder. NOTE: In 10.7 and later, the User's Library folder is hidden. The quickest, and easiest, way to get to this folder is folder is to hold down the option key on your keyboard, then click the "Go" menu in the Finder's menu bar. You should then see the "Library" menu option, which upon clicking it will bring you to your User Library.
3. Find and move to the trash com.insidersoftware.fontagentpro.fontmanager.plist
4. Restart your computer, then start FontAgent Pro and walk through the Setup Assistant.

Clear System and Application font caches on Mac OS X with Smasher

1. Save all open documents and quit all open applications.
2. If you do not have Smasher, click here to download the 30-day demo (http://www.insidersoftware.com/downloads/Smasher3.dmg) and install.
3. After installing, open Smasher.
4. Click the Clear Caches button in the upper right corner of the Smasher window.
5. Select all of the check boxes that apply to the applications installed on your computer. NOTE: CUPS stands for Common Unix Printing System and it is a good idea to clear its cache.
6. After your application check boxes have been selected, click the Clear Caches button to proceed. NOTE: You will get a message about needing to restart your computer if you had the Mac OS X check box selected. Click the "Okay" button to proceed.
7. Let the computer restart normally.


If the previous instructions did not fix your font activation issue, please contact Insider Software support.